About Us

Welcome to Peacefulness Counseling Center

At Peacefulness Counseling Center, we believe in the transformative power of inner peace and emotional well-being. Our mission is to provide a compassionate and supportive environment where individuals can find balance, healing, and personal growth.

Our Guiding Principles

Creating a Pass to Inner Harmony

Who We Are

Peacefulness Counseling Center is a safe haven for those seeking professional guidance and support in their mental health journey. We are dedicated to helping you navigate life's challenges and achieve a state of inner peace.

Our Philosophy

Peacefullness Counseling Center is founded on the principles of compassion, understanding and respect. We have an inclusive and non-judgmental space where everyone feels valued and supported. Our goal is empowering you to achieve a better state of mental health.

Our Mission

At Peacefulness Counseling Center, our mission is to provide compassionate and professional mental health services that empower individuals, couples, and families to navigate their journey with resilience and confidence.

Our Vision

We aspire to foster a community where mental health is prioritized, and individuals are empowered to live their best lives through innovation, collaboration, and continuous improvement which will contribute to a healthier, more harmonious world.

Our Values

Core Principles of Our Practice

Integrity

We maintain the highest ethical standards in all our interactions, ensuring confidentiality, honesty, and trustworthiness.
Respect

We honor the dignity and worth of every individual, embracing diversity and promoting inclusivity in our services and our community.
Compassion

We approach every client with empathy, kindness, and a deep understanding of their unique experiences and challenges.
Empowerment

We strive to empower our clients by meeting them where they are, and providing tailored support and resources that fit their individual needs and circumstances.
Excellence

We are committed to providing the highest quality of care through continuous learning, professional development, and applying evidence-based practices.
Collaboration

We believe in working together and fostering strong relationships with our clients, colleagues, and the broader community to achieve the best outcomes.
Holistic Approach

We recognize the interconnectedness of mind, body, and spirit, and we integrate this understanding into our therapeutic practices to promote overall well-being.

FAQ

Answwr to Your Question

1 ) What services do you offer?

At Peacefulness Counseling Center, we provide compassionate and professional mental health services to empower individuals, couples, and families on their journey toward well-being.
2 ) Are your services available online?

Yes, our services are conducted through online sessions, providing flexibility and convenience no matter where you are. If you reside in Victoria, we also offer in-person sessions to meet your needs better. Please let us know your preference when booking your appointment.
3 ) How do I schedule an appointment?

To book your appointment, you can either send an email to [email protected] with the subject line "Booking" or visit our "Book Now" page. Please provide your name, email address, phone number, and a brief description of what you are looking for. We will contact you within 48 hours.
4 ) What happens after booking?

Once you’ve booked your appointment, we will send you an email with a secure link to your online session. This link will provide access to the virtual meeting room where your counseling session will take place. Please check your email for this link and any additional instructions. If you have any issues or need further assistance, feel free to contact us.
5 ) What should I expect during my first session?

During your first session, we will focus on getting to know you and understanding your concerns. You'll have the opportunity to share your story, discuss your goals, and ask any questions you might have. Together, we’ll begin to develop a personalized plan tailored to your needs, setting the foundation for your therapeutic journey. This initial session is a safe and supportive space for you to express yourself freely.
6 ) What qualifications do your counselors have?

Our counselors all hold master's degrees in counseling or psychology and are Registered Clinical Counsellors (RCC). Additionally, they possess relevant licenses and certifications required for providing high-quality mental health care. Each counselor is committed to ongoing professional development to ensure they remain up-to-date with the latest therapeutic practices and standards.
7 ) ?How do you tailor your approach to individual needs

At Peacefulness Counseling Center, we are committed to providing personalized care that meets each client’s unique needs. We start by understanding your individual circumstances, goals, and challenges through a thorough assessment. Based on this understanding, we customize our therapeutic approach to align with your specific situation, preferences, and objectives. Our flexible methods ensure that the support you receive is relevant and effective, helping you achieve the best possible outcomes in your counseling journey.
8 ) What are your working hours?

Our working hours are designed to accommodate a variety of schedules. Peacefulness Counseling Center is open Monday through Friday from 9:00 AM to 8:00 PM and on Saturdays and Sundays from 10:00 AM to 7:00 PM. Please email us if you need to schedule an appointment outside of these hours, and we will do our best to accommodate your needs.
9 ) Are you available during the weekend?

Yes, we are available on Saturdays and Sundays from 10:00 AM to 7:00 PM. If you need to schedule an appointment for weekends, we recommend booking in advance, as weekend slots tend to fill up quickly.
10 ) How do you ensure confidentiality?

At Peacefulness Counseling Center, confidentiality is a top priority. We adhere to the highest ethical standards to protect your privacy. All sessions are conducted in a secure and private environment, and any information you share is kept strictly confidential. We comply with all relevant laws and regulations regarding client privacy and data protection. Additionally, our records are stored securely, and we only share information with your explicit consent, except in rare circumstances where disclosure is required by law.
11 ) What if I needed to reschedule my appointment?

If you need to reschedule your appointment, please contact us as soon as possible. You can do this by emailing [email protected] or calling the provided phone number. We kindly ask that you provide at least 48 hours' notice to avoid cancellation fees and to help us accommodate other clients.
12 ) What is your cancellation policy?

We understand that sometimes unexpected circumstances may require you to cancel a scheduled counseling appointment. To avoid being charged for a canceled session, we ask for at least 48 hours' notice. This notice allows us to offer your appointment slot to another individual seeking counseling. If less than 48 hours' notice is given, the full session fee may apply.
13 ) Do you accept insurance?

Yes! Many extended healthcare providers will cover a portion or all of your counseling fee. However, every plan is different, so we strongly recommend checking with your healthcare provider to confirm your coverage before beginning therapy. Please note that Peacefulness Counseling Center requires all clients to pay for their sessions at the time service is provided. While we do not direct bills to extended health plans, we will provide you with a receipt after each appointment, which you can easily submit to your health plan for reimbursement.

About Us

About Us

Welcome to Peacefulness Counseling Center

Our Guiding Principles

Creating a Pass to Inner Harmony

Who We Are

Our Philosophy

Our Mission

Our Vision

Our Values

Core Principles of Our Practice

FAQ

Answwr to Your Question

1 ) What services do you offer?

2 ) Are your services available online?

3 ) How do I schedule an appointment?

4 ) What happens after booking?

5 ) What should I expect during my first session?

6 ) What qualifications do your counselors have?

7 ) ?How do you tailor your approach to individual needs

8 ) What are your working hours?

9 ) Are you available during the weekend?

10 ) How do you ensure confidentiality?

11 ) What if I needed to reschedule my appointment?

12 ) What is your cancellation policy?

13 ) Do you accept insurance?